Our Terms & Conditions

📜 Terms and Conditions

Last Updated: [Insert Date]

Welcome to SmartLine. By accessing or using our website, services, or products, you agree to the following Terms and Conditions.

1. Definitions

Agency / We / Us: Refers to SmartLine, a software development agency based in Tunisia.

Client / You: Any individual or company using our services.

Services: Includes but is not limited to software development, web development, mobile apps, consultancy, and related services.

2. Scope of Services

We provide software solutions tailored to client requirements. Specific project details (scope, features, timelines, and pricing) will be defined in a separate agreement or proposal.

3. Client Responsibilities

Provide accurate information and necessary resources for project completion.

Ensure timely communication and approvals to avoid delays.

Comply with all applicable laws regarding content and data shared with us.

4. Payments & Billing

Payment terms will be defined in the project agreement.

Late payments may result in suspension of services.

All fees are non-refundable unless stated otherwise.

5. Intellectual Property

Unless agreed otherwise, clients own the final deliverables upon full payment.

We reserve the right to showcase non-confidential parts of the work in our portfolio.

Our pre-existing tools, frameworks, and libraries remain our intellectual property.

6. Confidentiality

Both parties agree to keep confidential any sensitive information shared during the project.

7. Limitation of Liability

We are not liable for:

Indirect or consequential damages,

Losses due to misuse of software,

Issues caused by third-party integrations or hosting providers.

8. Termination

Either party may terminate services with written notice.

Outstanding payments for work completed remain due.

9. Governing Law

These Terms are governed by Tunisian law. Any disputes shall be resolved in Tunisian courts.